- Katılım
- 19 Eki 2025
- Tepki puanı
- 0
Case: Wise, Italy. Why “one document” leads straight to a block
▪ The client contacted us to pass verification with Wise (Italy).
The platform request was income verification.
▪ The client’s logic was typical: “I’ll upload one payslip – faster and easier.”
But Wise sees it differently.
› What the system actually requires:
→ payslips for the last 6 months
→ valid tax data (codice fiscale)
→ consistency of date of birth, region, and address
→ no discrepancies in file metadata
› What was found during the review:
→ incorrectly generated codice fiscale
→ code length did not meet the standard
→ the code failed validation checks
→ attempting to upload only one document increased the risk of a block
▪ Key point: with repeated submissions, Wise does not reset the attempt. It stores history, compares versions, and accumulates flags.
› What Mustang Service did:
→ insisted on uploading all 6 payslips, not just one
→ corrected and rebuilt the codice fiscale
→ aligned dates, region, address, and data logic
→ prepared documents according to Wise’s real requirements
→ eliminated repeat risks before submission
▪ Result:
→ documents accepted
→ verification successfully completed
→ transfer unblocked
→ client satisfied
▪ Conclusion: in KYC, “faster” almost always means worse. One unnecessary submission can cost you the account.
▪ Mustang Service – when the first submission must be the last.
▪ All data is published with the client’s consent and approval.
› TG: @mustang_service ( https:// t.me/ mustang_service )
› Channel: Mustang Service ( https:// t.me/ +6RAKokIn5ItmYjEx )
#cases #verification #documents #KYC #antifraud #wise #payslip